Returns & Exchanges

We want you to love what you ordered. If something isn't right, we're here to help — just email us with your order number and we'll take it from there.

If it arrives damaged, defective, misprinted, or it's the wrong item

This one's on us. Send us a photo within 30 days of delivery and we'll arrange a replacement or a refund, following our production partner's resolution policy. You don't need to ship anything back unless we ask you to.

Made-to-order & personalized items

Most of what we sell — leather-patch hats, printed tees, drinkware, and anything personalized — is produced individually for your order after you place it. Because nothing sits on a shelf waiting for the next buyer, we're not able to accept returns on these for a change of mind or the wrong size chosen. Please check the size guide on the product page before ordering, and if you're between sizes or unsure, email us first and we'll help you pick.

That said, we're reasonable people. If something's clearly off, tell us what happened and we'll do our best to make it right.

Stocked (not made-to-order) items

For the smaller number of items we carry in stock rather than produce on demand, unworn, unused items in original condition may be returned within 30 days of delivery. Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.

How to start a return

Email us with your order number and a short description — plus photos if it's a damage or misprint issue. A real person will answer.